Effective date: June 15, 2026 ·
Last updated: June 15, 2026
1. Who we are
Luma Skin NYC ("Luma Skin," "we," "us," or "our") is a laser hair removal and skincare studio located at 304 5th Avenue, New York, NY 10001. This Privacy Policy explains how we collect, use, share, and protect personal information through our website lumaskinnyc.com and our in-studio services.
2. Information we collect
Information you provide
- Booking and contact details: name, email address, phone number, billing address.
- Treatment intake information: skin type, hair color, relevant medical history, current medications, prior laser experience, and other details necessary to perform treatments safely.
- Payment information: processed by our booking provider (Vagaro) and payment processors. We do not store full card numbers on our own servers.
- Communications: messages you send us by email, SMS, or web form.
- Marketing preferences: consent to receive promotional emails or text messages.
Information collected automatically
- Analytics: IP address, browser type, device type, pages viewed, time on site, referring URL.
- Cookies and similar technologies: used for essential site functionality and analytics. See section 7.
3. How we use your information
- Schedule, confirm, and manage your appointments.
- Provide laser hair removal, facials, and related services safely and effectively.
- Process payments and issue receipts.
- Send appointment reminders, aftercare instructions, and service updates.
- With your consent, send promotional offers, newsletters, and event invitations.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
4. How we share your information
We do not sell your personal information. We share it only with:
- Service providers who help us operate our business: Vagaro (booking, scheduling, payments), Stripe and other payment processors, Google (Analytics), email and SMS providers, and our website host (Netlify).
- Professional advisors such as accountants, lawyers, and insurers, when reasonably necessary.
- Authorities when required by law, court order, or to protect our rights, property, or safety.
5. Data retention
We keep your information for as long as you remain a client and for a reasonable period afterward to comply with tax, accounting, and legal obligations (typically up to 7 years). Treatment records may be retained longer where required by state regulation.
6. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion (subject to legal retention requirements).
- Opt out of marketing communications at any time (use the unsubscribe link in any email or reply STOP to SMS).
- Under California (CCPA/CPRA): the right to know, delete, correct, and opt out of "sale" or "sharing" of personal information. We do not sell or share personal information for cross-context behavioral advertising.
To exercise any right, email lumaskinllc@gmail.com. We will respond within 30 days.
7. Cookies and analytics
We use Google Analytics 4 (measurement ID G-X4K1ZFW1MF) to understand how visitors use our site. Analytics cookies record information such as pages viewed and session duration. You can opt out by using browser settings or the Google Analytics opt-out tool.
8. SMS and email communications
By providing your phone number you consent to receive appointment-related SMS messages (confirmations, reminders, aftercare). Message and data rates may apply. Reply STOP to opt out. By providing your email you consent to receive transactional emails; promotional emails are sent only with your explicit opt-in.
9. Children
Our services are intended for clients 18 and older (minors may be treated only with written parental consent and presence). Our website is not directed to children under 13, and we do not knowingly collect their information.
10. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission is fully secure, however, and we cannot guarantee absolute security.
11. Third-party links
Our site may link to third parties (e.g., Vagaro, Google Maps, Instagram). Their privacy practices are governed by their own policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be communicated by email or a notice on this page.
13. Contact us
Luma Skin NYC
304 5th Avenue, New York, NY 10001
Email: lumaskinllc@gmail.com
Phone: (929) 888-8888
